How to Return Your Festival Locker and Powerbank at the End
How to return your Volt-Charger and close out your Event Locker on the last day, in about five minutes: where to return each, deposit timing, and a checklist.
The last day of a festival always feels rushed. Returning your gear does not have to eat into it: handing back a Volt-Charger and closing out an Event Locker takes about five minutes combined, not half your morning. This is exactly how to do both, so you leave with your deposit refunded to your card and nothing accidentally left behind. For the full rundown, see how Volt works at the festival.
Returning your Volt-Charger (Volt Charging Service)
If you rented through the staffed Volt Charging Service, return the powerbank to any staffed Volt booth on site, not necessarily the one you picked it up from, before that booth closes for the day. On-site signage marks which booths are handling returns and their hours for the day (source).
Rented a cable with it? Hand that back too, for its own 25 DKK refund. Return the charger and the 150 DKK deposit lands back on the same card you paid it with, usually within around 14 weekdays, though your card issuer's own processing speed can add or subtract a few days. Keep the charger past the festival and you keep it, but the deposit does not come back (source).
Returning your Self-Service Charging unit
No staff handoff needed here. Hand the charger back at any Self-Service Charging station on site, not just the one you started at, before you head home. That is the action that triggers the 175 DKK deposit refund, back on the same card within around 14 weekdays.
Closing out your Event Locker
An Event Locker works differently: there is no staff handoff, but a real deadline applies. You need to empty, close and lock it before your rental period, or the day's posted opening hours, runs out. Volt's own locker listings put it plainly: guests should "leave the locker empty, closed, and locked at the end of your rental period," so it is "ready for the next guest" (source). Access only works during those posted opening hours, so build the walk back into your last-day plan rather than leaving it for the final minutes.
Two things worth knowing before you go: there is no refund for time you did not use, and once your rental period ends Volt is not responsible for anything left inside (source). Treat the locker as empty a few minutes before you actually plan to walk away, not exactly on the deadline.
Returns compared
| Volt Charging Service | Volt Self-Service Charging | Event Locker | |
|---|---|---|---|
| Return to | Any staffed Volt booth, before it closes for the day | Any self-service station | Close it in place, no handoff |
| Return by | Before the booth closes for the day | Before you leave the festival | Before your rental period or the day's opening hours ends |
| Deposit | 150 DKK (+25 DKK for a rented cable) | 175 DKK | None; no refund for unused time |
| Refund timing | Around 14 weekdays, same card | Around 14 weekdays, same card | Not applicable |
| If you miss it | You keep the charger, deposit forfeited | You keep the charger, deposit forfeited | Volt is not responsible for anything left inside |
A five-minute last-day checklist
- Check when your locker's rental period or opening hours end today, and plan to be there before that, not after.
- Empty the locker, then close and lock it.
- Walk to any Volt booth or self-service station. You do not need to find the exact one you started at.
- Hand back the Volt-Charger (and cable, if you rented one) or dock the Self-Service Charger.
- Note the card you paid the deposit on. That is the card the refund lands on, around 14 weekdays later.
FAQ
Do I need to return the charger to the exact booth I picked it up from?
No. Return it to any staffed Volt booth before it closes for the day, or any self-service station if you rented Self-Service Charging. Check on-site signage for which points are handling returns and their hours.
What happens if I don't return the charger?
You keep it, but the deposit is not refunded.
Do I need to empty the locker when I'm done?
Yes. Leave it empty, closed and locked at the end of your rental period so it is ready for the next guest.
How long does the deposit refund take?
Around 14 weekdays after you return the charger, back on the same card you paid with. If it runs long, how fast Visa, Mastercard and MobilePay actually post a refund breaks down what is normal by payment method before you need to chase anyone.
Exact hours vary by festival and even by point on site. At Smukfest 2026, for example, self-service charging points run close to around the clock for most of the event, from Tuesday 14:00 through Sunday 14:00 at most locations (source), while staffed booths and lockers keep their own posted hours. Check your event's own practical-info page for this year's exact return window before you plan your last day around it.
